Installation and Servicing
- Installation, commissioning, and servicing of HVAC units (split systems, packaged units, VRF/VRV, chillers, etc.).
- Installation of indoor air quality (IAQ) devices and associated controls.
- Maintenance, repairs, and installation of ventilation fans and ducting systems.
Repairs and Maintenance
- Responding to emergency service calls, installation calls, and scheduled on-call shifts.
- Performing repairs and preventive maintenance on all HVAC equipment.
- Chilled water and refrigeration system maintenance/servicing.
- Building Management System (BMS) installations, programming, and repairs.
- Troubleshooting and diagnosing electrical and mechanical faults in HVAC systems.
- Leak detection, refrigerant recovery, charging, and compliance with environmental regulations.
Testing, Compliance & Safety
- Conducting performance tests, airflow measurements, and system balancing.
- Completing job safety assessments before starting work.
- Following company and industry safety protocols, including PPE requirements.
- Maintaining compliance with relevant codes, standards, and manufacturer guidelines.
Contract and Customer Support
- Maintaining service contracts in accordance with scope and schedule.
- Advising customers on system operation, maintenance, and recommended upgrades.
- Assisting in various aspects of the service department.
- Maintaining professional communication and customer service standards.
Logistics, Administration, and Sales Support
- Delivering and setting up equipment and units.
- Maintaining company tools, vehicles, and equipment in good working order.
- Preparing accurate service reports, job sheets, and timesheets.
- Supporting sales activities by identifying potential opportunities and reporting to management.
Additional Duties
- Carrying out other tasks that may arise from time to time as assigned by the employer.